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Returns Policy
We accept product returns under the following conditions:
- Return Freight: The customer is responsible for paying the freight charges to return the product to Isoboost.com.
- Restocking Fee: All returns, unless covered under warranty, are subject to a 20% restocking fee.
- Condition of the Product: Returns are only accepted if the product is in resellable condition, including original packaging, unused, and free from damage.
- Return Timeframe: Returns must be initiated within [Insert Timeframe, e.g., 14 or 30 days] of receipt of the product.
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Warranty Returns
If the product is being returned under warranty, please contact our customer support team at +1 954-859-6615 or info@iso-boost.com to initiate the warranty claim process. Warranty returns are not subject to the 20% restocking fee, but the customer is still responsible for return freight costs unless otherwise specified.
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How to Initiate a Return
To begin the return process, please follow these steps:
- Contact us at +1 954-859-6615 or info@iso-boost.com with your order details and reason for return.
- Once approved, you will receive instructions for shipping the product back to us.
Pack the product securely to avoid damage during transit.
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Non-Refundable Items
- Products damaged due to misuse, improper handling, or not returned in resellable condition.
- Custom or special-order items.
If you have any questions or need assistance with your order, please feel free to contact us at +1 954-859-6615 or info@iso-boost.com.
Thank you for choosing ISO-Boost.com